Thank you for choosing sim-family.info for your travel SIM card needs. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your SIM card.
1. Shipping Options
- We offer several shipping options to meet your needs, including standard shipping and expedited shipping.
- The available shipping options and their associated costs will be displayed during the checkout process.
2. Shipping Destinations
- We currently ship to addresses within Chile and select international destinations.
- Please check the shipping options available during checkout to see if we ship to your location.
3. Processing Time
- Orders are typically processed within 1-2 business days.
- Processing time may be longer during peak seasons or due to unforeseen circumstances.
- You will receive a notification once your order has been shipped.
4. Shipping Time
- Shipping time varies depending on the shipping option you choose and your location.
- Estimated shipping times are provided during the checkout process.
- Please note that shipping times are estimates and are not guaranteed.
5. Shipping Costs
- Shipping costs are calculated based on the shipping option you choose, the weight of your order, and your location.
- Shipping costs will be displayed during the checkout process.
6. Delivery
- We use reputable shipping carriers to deliver your SIM card.
- You will receive a tracking number once your order has been shipped.
- Please track your package to ensure that you are available to receive it.
- We are not responsible for delays caused by the shipping carrier or for lost or stolen packages.
7. Airport Pickup
- We offer airport pickup service at designated airports in Chile.
- If you choose airport pickup, you will receive instructions on where and when to pick up your SIM card.
- You must provide accurate flight details and arrival time to ensure timely pickup.
- We are not responsible for delays or cancellations caused by flight changes or other unforeseen circumstances.
8. Customs and Import Duties
- For international shipments, you may be subject to customs duties and import taxes.
- These charges are your responsibility and are not included in the price of the SIM card or shipping costs.
- Please check with your local customs office for more information.
9. Shipping Restrictions
- We may be unable to ship to certain locations due to legal or logistical restrictions.
- We reserve the right to cancel any order that violates our shipping policy.
10. Contact Us
- If you have any questions about our Shipping Policy, please contact us at the contact information provided on our website.
