Your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information when you use our website and purchase our SIM card products and related services.
By using our website and/or purchasing our products, you consent to the collection and use of your personal information as described in this privacy policy.
1. Information We Collect
- Personal Information: We collect personal information that you provide to us when you create an account, place an order, or contact us, such as your name, email address, shipping address, phone number, passport details, and travel dates.
- Payment Information: We collect payment information, such as your credit card number or other payment details, to process your orders. This information is securely processed by our payment gateway provider.
- Usage Information: We collect information about your use of our website, such as the pages you visit, the links you click, and the searches you conduct.
- Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, and operating system.
- Cookies: We use cookies to collect information about your browsing behavior and preferences. You can control the use of cookies through your browser settings.
2. How We Use Your Information
- To Process Orders: We use your personal and payment information to process your orders, ship your SIM card, and provide customer support.
- To Improve Our Services: We use your usage and device information to analyze trends, track user behavior, and improve our website and services.
- To Communicate with You: We use your contact information to send you order confirmations, shipping updates, and other important information about your account and our services. We may also send you promotional emails about new products and special offers, but you can opt out of these emails at any time.
- To Personalize Your Experience: We use cookies to personalize your experience on our website and show you content and offers that are relevant to your interests.
- To Comply with Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
3. How We Share Your Information
- Service Providers: We share your information with third-party service providers who help us operate our website, process payments, ship orders, and provide customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners to offer you products and services that may be of interest to you.
- Legal Authorities: We may disclose your information to legal authorities if required by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. How We Protect Your Information
- We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.
- We encrypt your payment information using secure socket layer (SSL) technology.
- We restrict access to your personal information to authorized employees and service providers.
- We regularly monitor our systems for security vulnerabilities.
5. Your Rights
- You have the right to access, correct, or delete your personal information.
- You have the right to opt out of receiving promotional emails.
- You have the right to disable cookies through your browser settings.
- To exercise these rights, please contact us at the contact information provided on our website.
6. Data Retention
- We retain your personal information for as long as necessary to provide you with our services and to comply with legal obligations.
7. Children’s Privacy
- Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete the information.
8. Changes to This Privacy Policy
- We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after any changes constitutes acceptance of the new privacy policy.
9. Contact Information
- If you have any questions about this privacy policy, please contact us at the contact information provided on our website.
