Welcome to sim-family.info! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our SIM card products and related services.
By accessing this website and/or purchasing our products, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
1. Definitions
- “We”, “Us”, “Our” refers to sim-family.info.
- “You”, “Your” refers to the customer, user, or visitor of our website.
- “SIM Card” refers to the Chile family tourist SIM cards offered by sim-family.info.
- “Services” refers to all services provided by sim-family.info, including but not limited to SIM card activation, data plans, airport pickup, and customer support.
2. Use of the Website
- You must use our website only for lawful purposes.
- You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
- You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
3. Purchase and Activation of SIM Cards
- By placing an order, you are offering to purchase a SIM card subject to these terms and conditions. All orders are subject to availability and confirmation of the order price.
- To purchase a SIM card, you must provide accurate and complete information, including your name, email address, shipping address, and payment details.
- SIM card activation is subject to our activation policy, which may require you to provide additional information, such as passport details and travel dates.
- We reserve the right to refuse any order at our discretion.
4. Data Plans and Usage
- Our SIM cards provide shared group data, unlimited multiple lines, and a 30-day pack, as described on our website.
- Data usage is subject to our fair usage policy. We reserve the right to throttle or suspend your data service if your usage exceeds reasonable limits.
- The speed and availability of data services may vary depending on network coverage and other factors beyond our control.
5. Airport Pickup Service
- Our airport pickup service is available at designated airports in Chile.
- You must provide accurate flight details and arrival time to ensure timely pickup.
- We are not responsible for delays or cancellations caused by flight changes or other unforeseen circumstances.
6. Safe Kids Mode
- Our SIM cards include a safe kids mode, which allows you to restrict access to certain websites and apps.
- You are responsible for configuring and managing the safe kids mode settings.
- We are not responsible for any content accessed by children while using our SIM cards.
7. Pricing and Payment
- The price of our SIM cards and services is as displayed on our website.
- We reserve the right to change our prices at any time without notice.
- Payment must be made in full at the time of purchase.
- We accept various payment methods, as indicated on our website.
8. Shipping and Delivery
- We will ship your SIM card to the address provided during the order process.
- Shipping times may vary depending on your location.
- We are not responsible for delays caused by the postal service or other shipping carriers.
- Risk of loss and damage to the SIM card passes to you upon delivery.
9. Cancellation and Refunds
- You may cancel your order before the SIM card is shipped.
- Refunds are subject to our refund policy, as described on our website.
- We reserve the right to refuse a refund if the SIM card has been activated or used.
10. Limitation of Liability
- To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of our SIM cards and services.
- Our liability is limited to the purchase price of the SIM card.
11. Intellectual Property
- All content on our website, including text, graphics, logos, and images, is our property and is protected by copyright laws.
- You may not use our content without our express written permission.
12. Governing Law
- These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which sim-family.info is based.
13. Changes to Terms and Conditions
- We reserve the right to modify these terms and conditions at any time without notice.
- Your continued use of our website after any changes constitutes acceptance of the new terms and conditions.
14. Contact Information
- If you have any questions about these terms and conditions, please contact us at the contact information provided on our website.
